Services

Support for the work behind your business

EA On Demand matches the right level of support and the appropriate skills to your business requirements. Support can be ongoing or provided for a once-off project.

HOW SUPPORT PROGRESSES

Two professionals discussing work together at a desk
01

EXECUTE

Administrative Support

Practical day-to-day support for defined tasks and recurring administration.

Good fit: For businesses that need reliable help completing essential administrative work.

  • Online and business research
  • Document creation, formatting and management
  • Google Drive filing and organisation
  • Basic email and inbox support
  • Data capture and general administration
02

COORDINATE

Business Support

Hands-on support to coordinate activities, implement improvements and keep work on track.

Good fit: For businesses that need tasks connected across projects, tools and client processes.

  • CRM updates and support
  • Marketing activity and content coordination
  • Website content and routine updates
  • Project and launch support
  • Client processes, workflows and systems implementation
03

MANAGE

Operations Management

Higher-level support to organise, improve and oversee the operational work across the business.

Good fit: For established businesses that need proactive management across several moving parts.

This may include online business management support where that is appropriate to the client’s needs.

  • Operational systems and workflow management
  • Automation planning and coordination
  • Project and task management
  • Process mapping and improvement
  • Ongoing operational review and follow-through

FLEXIBLE SUPPORT

Flexible support based on what your business needs

Support can be arranged as an ongoing working relationship or for a once-off project. During discovery, we discuss the work involved, the appropriate support level and the skills required.

Ongoing support has a minimum commitment of five hours per month. Time is tracked accurately and billing is based on the applicable support level, so clients are not pushed into large blocks of unused time.

Once-off and project work is scoped separately and is not subject to the ongoing monthly minimum. The applicable rate is discussed once the requirements are clear.